Disability
Visiting the museum
- Access for people with reduced mobility is via the Groups entrance, located on the forecourt, to the right of the main staircase. Lifts then take you to all levels.
- Wheelchairs and walking stick seats are available free of charge in the cloakrooms.
- Electric wheelchairs and guide dogs (on presentation of the dog’s ID book) are welcome in the museum.
- Guidance strips for blind and visually impaired people can be found throughout the building. The spaces are accessible to people with reduced mobility, except for the walkway linking level 1 to level 2, which is too steep.
- The view of the Confluence between levels 1 and 2 is only accessible by stairs.
- An external ramp on the Rhône side provides access to the museum garden.
- 3 spaces in the immediate vicinity of the museum, under the flyover (30 metres away).
On presentation of a valid proof of identity from within the last year.
- Free admission for people with disabilities and their accompanying persons, provided they have a disability card or are receiving AAH (Adult Disability Allowance) or AEEH (Education Allowance for Children with Disabilities).
- Free admission for job seekers and recipients of minimum social benefits (AAH: Adult Disability Allowance; ASS: Specific Solidarity Allowance; ATS: Transitional Solidarity Allowance; ATA: Temporary Waiting Allowance; ASI: Supplementary Disability Allowance: Widowhood Allowance; ASV: Supplementary Old-Age Allowance; ASPA: Solidarity Allowance for the Elderly; RSO: Solidarity Income).
- Concessions granted to people with disabilities working in a supported environment and holders of the priority card for people with disabilities.
Discovering the exhibitions
All audiovisuals are subtitled. Like the interactive pieces, they are accessible to people with reduced mobility. Tactile objects can be found in the Origins and Species rooms of the permanent exhibition on level 2.
For groups
Mediation activities can be adapted or designed on request according to the type of disability. On request to mediation@museedesconfluences.fr.
Coming to shows and conferences
People with reduced mobility are welcomed in the hall by the reception team, who show them to the adapted seats. To ensure the best possible reception, please contact the museum's ticket office on +33 428 381 212 to reserve tickets.
The Grand Auditorium is equipped with a magnetic loop (see seating plan with seats identified in the appendix to the Accessibility Register).
Public Accessibility Register
The Musée des Confluences Accessibility Register lists all the facilities to assist people with disabilities visiting the museum.